Privacy policy

Privacy Policy for Quick E Delivery

Quick E Delivery values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and delivery address.

  • Transactional Information: Details of your bookings, payments, and delivery history.

  • Device Information: IP address, browser type, and operating system.

  • Usage Data: Information about how you interact with our website or app, including pages visited, time spent, and features used.

2. How We Use Your Information

We use your information for the following purposes:

  • To process bookings and deliver your parcels.

  • To communicate with you regarding your orders, updates, and promotional offers.

  • To improve our services and enhance your experience.

  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors that assist in delivering parcels, processing payments, or providing customer support.

  • Legal Authorities: If required by law, we may disclose your information to comply with legal proceedings or investigations.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or loss. These measures include encryption, secure servers, and regular audits. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control or disable cookies through your browser settings, but this may affect the functionality of our website or app.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data, subject to legal and operational constraints.

  • Opt-out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before sharing your information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via our website or app, and the updated policy will include the "Last Updated" date at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@quickedelivery.com